Duties & Responsibilities

• Lead the planning, coordination and delivery of structured development programmes for legal and business services professionals.
• Manage end-to-end programme delivery, ensuring initiatives are delivered on time, within budget and aligned with business objectives.
• Coordinate leadership development programmes and support wider performance development initiatives.
• Develop engaging learning campaigns and employee engagement initiatives that strengthen collaboration, knowledge sharing and firm culture.
• Work closely with internal presenters and subject matter experts to develop and deliver high-quality learning experiences.
• Manage relationships with external learning providers, ensuring quality delivery and value for investment.
• Promote and support the firm’s mentoring initiatives and learning platforms to encourage continuous professional development.
• Collaborate with senior stakeholders on strategic learning projects, identifying innovative approaches to meet evolving business needs.
• Analyse programme performance through qualitative and quantitative reporting, making recommendations to improve future learning outcomes.
• Identify emerging learning trends and implement new approaches to enhance employee development and engagement.
• Partner with colleagues across the business to identify training needs and develop an effective annual learning calendar.
• Maximise the use of the firm’s Learning Management System to support personalised and self-directed learning
• Ensure all learning initiatives align with the firm’s overall learning and development strategy

This role will suit an experienced Learning & Development professional with strong programme management skills and a passion for creating engaging learning experiences. You will enjoy managing projects from concept through to evaluation while building strong relationships across the business.

The successful candidate will also demonstrate:

• Experience managing learning and development programmes from design through to delivery and evaluation.
• Previous experience within a professional services environment would be advantageous but is not essential.
• Excellent project management and organisational skills with the ability to manage multiple priorities simultaneously.
• Strong facilitation and presentation skills, with confidence delivering learning sessions to diverse audiences.
• A collaborative approach and the ability to build effective relationships with stakeholders at all levels.
• Strong analytical skills with experience interpreting programme data and measuring success.
• Excellent Microsoft Office skills, particularly Excel and PowerPoint.
• A proactive, innovative mindset with a genuine passion for learning, development and continuous improvement.