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Reception Team Leader

  • to €43k
  • Dublin 2
  • Permanent

Link Personnel are seeking applications for a Reception Team Leader for our client, a Global Law Firm based in Dublin 2.   This is a great opportunity for a Corporate Receptionist to progress to a Team Leader role ensuring a 5* Client experience on behalf of the firm.  Call Orla on 01 8456312 for details

Salary : to €43k

Benefits: Pension, Healthcare, Bonus, Annual Review, Death in Service Benefit, Income Protection, 25 days AL.

Overall package:  €48k

35 Hour Week between the hours of 08:00 and 18:00

The Role:
  • Offer a warm and professional greeting to all guests / visitors, ensuring eye contact is made as they arrive.
  • Greet internal and external clients, acknowledging them promptly by name once established.
  • Aim to provide an update regularly to any visitors waiting for verification in reception.
  • Welcome and escort guests to meeting rooms, assistant with coats and luggage as required.
  • Offer refreshments in the lobby area if guests are waiting here and ensure you keep them updated on their host’s arrival.
  • Assist with Catering requirements for meeting – Ordering food, Serving T&C, Putting catering from our external provider into meeting rooms.
  • Proactively deal with enquiries and requests in person, via the telephone or email, in a timely and professional manner.
  • Continually develop client knowledge.
  • Assist with separate registration desks for functions as required.

 Teamwork and Communication:

  • Communicate effectively with colleagues, displaying accuracy and attention to detail both in verbal and written communication.
  • Maintain a strong awareness of business activity and communicate all updates with your team members.
  • Make your Manager aware of any new / ongoing / potential issues and complaints so that they are addressed accordingly.
  • Communicate effectively with the Client |Coordination Team on new bookings, changes to existing bookings and on any cancellations.
  • Support the training of new team members.

Management:

  • Identifies appropriate level of reception support, ensuring the needs of the offices are met, conducting recruitment and selection as appropriate.
  • Execution of ongoing performance management for the office reception team including leading performance reviews, conducting quarterly 1:1s and agreeing objectives for the individuals.
  • Identifies training and development needs of the reception team and facilitates relevant support needed.
  • Establish working relationships with the landlord reception team which using your influencing skills to create a seamless experience for clients and external visitors whilst simplifying internal processes.

The Candidate:

  • Previous receptionist experience within a corporate environment or luxury hotel/retail.
  • Positive ‘can-do’ attitude, flexibility, and great work ethic.
  • Excellent communication skills and ability to multi-task.
  • Previous management/leadership experience desirable.
  • Conscientious with excellent attention to detail.
  • Self-motivated and disciplined.
  • Team player with the ability to stay calm under pressure.
  • IT literacy in MS packages (Outlook; Word; Excel) etc.

If this Reception Team Leader vacancy sounds like you call Orla on 01 8456312 for details

Speak to the experts with the direct Link to the best Reception vacancies in Ireland

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