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Customer Service Administrator


  • to €38k DOE
  • North County Dublin
  • Permanent

Our Client, a large Manufacturing Multinational, requires a Customer Service Administrator for its site in North Dublin. Call Emma for more information on 01 845 6302.

Salary: to €38k DOE

Benefits: 25 Days Holidays, Healthcare, Life Assurance, Canteen Facilities, Tax Saver Scheme, Free Parking.

Overall package: up to €42k incl. benefits

The Role:

  • Manage Customer sales order requirements.
  • Work closely with Production and Logistics team to ensure customer orders are meeting on time delivery requirements.
  • Prepare Customer business reviews to ensure site performance keeps on track with targets.
  • Work closely with a third-party freight partner to manage supply to point of use.
  • Lead any customer escalations with Production, Engineering, and Quality to issue resolution.
  • Manage daily operational reviews.

Experience for this role:

  • BA in Business, Procurement, Logistics, Supply Chain Management or similar.
  • 3-5 years’+ experience gained in a similar position within a busy office environment.
  • Good MS Office skills including Excel.
  • Have a flexible approach, a friendly disposition and the ability to work well as part of a team.
  • Strong ability to maintain confidentiality and handle sensitive information.
  • Good problem solver.
  • Detail-oriented with excellent time management skills.

If this Customer Service Role sounds like you, call Emma NOW on 01 845 6302. 

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